My workflow looks like this:
1. A user creates a new request (record) in a form by filling in and saving the entry.
2. A PHP script sends an email to the requester, acknowledging that the request was received.
3. At the same time, an email is sent to the support team, notifying them of a new request that requires action.
Now I'd like to add a link to the email that re-opens that specific record. This allows the support team to edit the record without the need to search for it manually.
I have found a solution in this thread:
viewtopic.php?f=15&t=8796&p=14966&hilit=nuLoadEditGlobal+#p14966
Any chance to implement it in V4? This would ease things a lot.